Sorry, we're closed(temporarily)!
GRAND REOPENING - Monday August 9th, 2010
Dear Customers, Tee Junction will be temporily closed until August 7th, as we undertake our biggest factory renovation to date. The web team will also be taking this time to put the finishing touches on our new website!
Some of the exciting new features to expect from Tee Junction
- Men's and Women's FASHION FIT T-shirts, direct from our Online T-shirt Designer. Preview the styles here - Men's Tee , Women's Tee
- Facebook & Twitter module - Now you can share your custom designed t-shirts straight to your Facebook & Twitter accounts!
- Gift Cards & Vouchers will be availble for purchase
- Re-launch super special! Custom t-shirts from as low as $10! Come back Monday, August 9th for more details!
We will still be available to answer emails and quote request. Please allow 2-3 days for a reply during this busy period.
Unfortunately, no orders will be started during this period. All current orders will be fulfilled over the next coming days.
Orders placed on the Online T-shirt Designer will start shipping from August 9th, 2010. Please do not order if you require delivery during this period.
Thank you for your understanding and we hope you look forward to the new changes as much as we do!
Ash Peterson
Managing Director
ash.peterson@inkstyle.com.au
SHIPPING & Returns
Within Australia using our Online Design Studio
$6.95 FLAT RATE SHIPPING!
Pay no more then $6.95 no matter how large your order isT-shirts purchased directly from our online store usually shipped within two-three business days. Custom designed t-shirts have a 3-5 business day production time before we ship. Once the order leaves our location, delivery time depends on Australia Post and their delivery network. You may view your shipment tracking information by checking your current active orders in the Account section of the site.
International
We will soon be offering our t-shirts and custom printing services to those outside Australia shortly.
Return Policy
How do I return an order?
We do all we can to exchange or return items, if you are not satisfied with the quality or size of your shirts. First, you must request a return authorization from our customer service department at (
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). We do not accept any returns which have not received return authorization. You must contact us within 30 days of receipt as we will not accept returns after 30 days. Next, you will need to ship your item back to us for a reship or credit less shipping. We do not have an exchange policy. If you would like to exchange your shirt please send the shirt back to us for a credit on the cost of the shirt and then contact us so we can set up a new order for the size you wish to order. Note: we do not accept returns on washed or worn shirts (see washing instructions) nor do we accept returns for custom or sale shirts.
What if my order arrives damaged?
If your order arrives damaged, you must contact our customer service department at (
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) for further instructions. Please do not discard any of the merchandise or packaging materials, as we may need these items for further investigation.
Can I cancel my order after it has been submitted?
At Ink Style, we want to get your order out to you as quickly as possible, so we begin working on your order minutes after you submit your order. Once you authorize your transaction, we cannot guarantee our ability to make changes or cancellations to an order. Moreover, if your order contains custom shirts or items that ship within 24 hours, it is not possible to cancel your order once it has been placed. If cancellations or changes are possible, we will do all we can to accommodate.
